Concentrix Athlete Support Specialist in Charlotte, North Carolina

Job Title:

Athlete Support Specialist

Job Description

Convergys is looking to infuse our roster with new talent. We are currently hosting a draft lottery to join our team. We are seeking Athletes that are customer service driven, have an appreciation for shoes, sports apparel, fashion and a desire to work in a Team environment.

Compete along with other star players for a permanent position on our starting roster.


  • Must have a passion to assist fellow Athletes in selection of merchandise, answering a variety of questions pertaining to products and services

  • You must have an appreciation for athletics, sports & competing

  • A championship athlete must be customer focused, must be able work in a versatile environment and must maintain knowledge of current or upcoming product/trends.

  • The ability to call the shots and make memorable plays on every call

  • Self-motivation is required-star players must maintain a stellar scorecard

SIGN ON BONUS: Hourly Pay, plus Medical, Dental and Vision Insurance, and numerous Corporate Perks

CONTRACT TERMS: Full-time position, must be available from the hours of 7AM-12AM EST, Monday-Sunday

*Athletes earn pay during Rookie Camp and Pre-season

Don’t be a free agent, let Convergys represent you!!!

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Convergys is an EEO/AA/M/F/Vet/Disability Employer


USA, Charlotte, NC

Language Requirements:

Time Type:

Full time


We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:

In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.