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Concentrix Sr. Product Manager (Oracle ERP) in Columbus, Ohio

Job Title:

Sr. Product Manager (Oracle ERP)

Job Description

Sr. Product Manager (Oracle ERP)

  • Oracle ERP experience

  • Ability to drive product end to end, from concept to release

  • Regular TDM skill sets

  • Oracle ERP experience

  • The position requires being a strategic partner with groups across the enterprise including but not limited to Digital Frontline, Retail, Web, Customer Delivery, and Marketing, etc.

  • Championing new feature initiatives based on industry best practices, supporting cross functional initiatives, and supporting ongoing operations and mentoring product managers are daily responsibilities required in the role.

  • Success will be measured through increases in brand and product engagement, generated marketing leads, and increased customer engagement/loyalty

Enterprise Core Competencies

Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

Essential Functions

  • Manages complex areas/products/features in systems managed by Frontline Product Management, and held accountable for results.

  • Identifies and recommends features/enhancements and develops strategies accordingly.

  • Work closely with senior leadership to develop product roadmap for areas owned and prioritize features and projects based on resources and ROI impact.

  • Leads and drives key high-impact initiatives assigned by senior leadership and acts as the product evangelist to build awareness, understanding and support of the product and its features cross-organizationally.

  • Use a variety of methods to develop ideas and concepts (e.g. storyboards, personas, story mapping, wireframes, prototypes, etc.), write user stories, and partner with multi-disciplinary teams to integrate design outputs into business and strategic context

  • Manages large-scale innovative strategy, oversees the development of business plan, roadmap, and timeline to drive from concept to adoption.

  • Engage key stakeholders (e.g. business, design, production, etc.) to deliver new product features and enhancements to improve user experience, while driving a cultural shift to agile development.

  • Assesses organizational readiness to support new products, technologies, and acts as Web Strategy team representative for deployments. Provides direction to agencies and 3rd parties.

  • Conducts competitive and industry best-practice analysis, monitors web industry trends, and makes recommendations that impact overall 2-3 year strategy/roadmap built by senior leadership.

  • Provides mentoring and coaching to lower level Product Managers and Business Analysts in all aspects of Product Management methodologies and deliverables.

  • 6+ years product management in business process, frontline systems, working with developers, engineers, UI designers, QA and other cross functional groups

  • 6+ years creating and writing effective program and creative briefs, business requirement documents, use cases, user stories, wireframes, customer flow diagrams, test cases, functional requirements and business cases for large projects

  • 6+ years user interface & site architecture experience including business requirement document development

  • Experience using Agile development practices including Rally or JIRA to manage workflow, working in Scrum Teams, and Sprint Planning

  • Proficient in Excel, Word, Outlook, Powerpoint and Visio, and design software

  • Solid knowledge of middle layer and back-end system integration

  • Competency in brand and product engagement, e-commerce, web self-service, customer loyalty and cross sell technologies 

  • Ability to monitor business intelligence data and provide recommendations for website enhancements.

#ConcentrixCatalyst

Location:

USA, KS, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

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