Job Information
Concentrix Market Research Interviewer (Part-Time) in Greenville, South Carolina
Job Title:
Market Research Interviewer (Part-Time)
Job Description
GENERAL DESCRIPTION:
In this position, the Market Research Interviewer will be responsible for making outbound calls to customers (households and businesses) and conducting market research studies with them via the telephone. (Military veterans are encouraged to apply.)
Title: Market Research Interviewer (Part-Time)
Location: USA Greenville SC - 2006 Wade Hampton III
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a Market Research Interviewer position at Concentrix is just the right place for you!
As a Market Research Interviewer (Part-Time), you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Market Research Interviewer (Part-Time) at Concentrix, you will:
Conduct scripted/verbatim telephone interviews, using Computer Assisted Telephone Interviewing (CATI) system.
Accurate documentation of sample dispositions using Sample Management System (SMS).
Follow standard interviewing procedures established by Convergys Marketing Research and/or the client.
Utilize proper probing and clarification techniques for open-ended questions.
Perform additional specialized/clerical tasks as assigned by the Data Collection Manager
Deliver expert customer experiences…with a smile.
This role is the perfect opportunity for retirees, students, homemakers, and anyone interested in part-time customer service roles.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Market Research Interviewer (Part-Time) role include:
Must be able to pass a 7-year criminal/misdemeanor background check
High School Diploma or GED
Must be eligible to work in the US; Must reside within a 50-mile radius of the site
Must be proficient with Microsoft Office products
Must be able to multi-task in a fast-paced environment
Must have a positive telephone personality, along with strong communication and listening skills.
WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
$15/hour; Shift Premium: $.75 after 7:00pm Monday through Friday; $1.00 all day Saturday
Paid training and performance-based incentives
Lucrative employee referral bonus opportunities
Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice”.
Location:
USA Greenville SC - 2006 Wade Hampton - Bldg III
Language Requirements:
Time Type:
Part time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here (https://jobs.concentrix.com/global/en/advisor-positions) .
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .
If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .